SVN Chicago PM
Assistant Property Manager – Multifamily Portfolio
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Job Description
About Us
We are a growing property management company overseeing multifamily communities throughout Chicago's North Shore and surrounding suburbs. We are seeking a highly organized, detail-oriented, and customer-focused Assistant Property Manager to support the management of a diverse residential portfolio.
This is an excellent opportunity for someone looking to grow their career in property management while gaining exposure to operations, resident relations, leasing, financial administration, and vendor coordination across multiple communities.
About the Role
Unlike a traditional onsite Assistant Property Manager position, this role supports a portfolio of multifamily properties across multiple locations. The Assistant Property Manager works closely with Property Managers, maintenance teams, residents, vendors, and ownership groups to ensure smooth day-to-day operations.
The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and can effectively manage multiple priorities while delivering exceptional customer service.
ResponsibilitiesAdministrative & Financial Support
- Assist with rent collection and delinquency follow-up.
- Prepare and distribute notices as required.
- Process invoices and maintain vendor records.
- Assist with budget tracking and reporting.
- Support property managers with owner reports and operational updates.
- Maintain organized digital and physical property files.
- Cover for Property Managers when needed, either on site or remote.
Resident Relations
- Respond to resident inquiries, concerns, and maintenance requests via phone, email, and in person.
- Assist with move-ins, move-outs, lease renewals, and resident communications.
- Coordinate resident notices and community communications.
- Track renter's insurance compliance.
- Support resident retention initiatives and community events.
- Deliver outstanding customer service while maintaining positive resident relationships.
Leasing & Occupancy...
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