Controller

Controller – MSP/MSSP & Cybersecurity Services

Location

Tampa, FL (Hybrid Preferred) Reports To: CEO

Position Summary

We are seeking an experienced Controller with direct MSP/MSSP experience to lead accounting, financial planning, profitability analysis, and financial operations. This role will be responsible for providing executive leadership with accurate financial reporting, forecasting, and actionable insights into customer and service profitability.

The ideal candidate understands recurring revenue businesses and has hands-on experience analyzing MRR contracts, service delivery costs, PSA data, timesheets, utilization metrics, and vendor COGS to improve profitability and operational performance.

Key Responsibilities

Financial Management

• Oversee accounting operations, month-end close, financial reporting, A/R, A/P, payroll, and cash management.
• Maintain GAAP compliance and internal controls.
• Manage annual budgeting, forecasting, and audit activities.

FP&A and Financial Modeling

• Develop budgets, forecasts, and long-range financial plans.
• Build financial models to support pricing, growth, staffing, and strategic initiatives.
• Analyze actual results against budget and forecast.

Contract & Service Profitability

• Analyze profitability of managed services and cybersecurity contracts.
• Evaluate customer profitability using:
• PSA ticket data
• Timesheet entries
• Labor utilization
• Vendor and licensing costs
• Service delivery expenses
• Identify underperforming contracts and recommend pricing, staffing, or operational improvements.

Operational Reporting

• Develop KPI dashboards and reporting for:
• MRR / ARR
• Gross Margin
• EBITDA
• Customer Profitability
• Engineer Utilization
• Revenue per Employee
• Service Delivery Performance

Required Qualifications

• 5+ years of Controller, Director of Finance, or similar leadership experience.
• Direct MSP, MSSP, or cybersecurity services industry e...